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Lead Time
Lead time refers to the estimated time it takes to process your order.  This is from the time all your order details were received and your payment has been approved by us to the time your package is picked up by the shipping service provider at our location.  It does not include weekends, holidays or shipping time in transit. 

Due to the wide selection of sizes and options, most Stompin-Ground pedalboards and cases and many audio cables are custom made to order.  All payments are due in advance to proceed with your order.  Occasionally some items may run out of stock or there may be other delays.  If so, we will make every effort to give you prompt notification.
 

If your order contains...		The estimated lead time to process is...
General merchandise, pre-packaged name brands, and other items listed as "in-stock"		1-2 business days
Custom pedalboard patch cables:		3-5 business days
Custom instrument cables:		3-5 business days
Stompin-Ground.com pedalboards:		8-10 business days
Stompin-Ground.com cases (all styles):		3 weeks for deliveries within the continental US using UPS Ground.   4 weeks for all other locations and shipping services.

Notes:

Continental US using UPS Ground
Cases are usually shipped separately using their own lead time.  If your order contains other items with different lead times, use the longest time listed (excluding cases).  Example: If you order a pedalboard with a case and some other gear, the pedalboard and other gear would ship in approximately 8-10 business days (using the pedalboard's lead time) and the case would follow thereafter in a second shipment. 

All other locations and shipping services
All items, including cases, are typically shipped together.  If your order contains items with different lead times, use the longest time listed.

Time Sensitive Delivery Dates
Lead times listed are for reference and may vary from day to day.  If you need a time sensitive delivery, you must submit advanced notice with the latest date your package can be in your hands, for example, "by end of day on (_date_)".  We must pre-approve that date.  If we can't make that date, we do not approve of someone changing it to a slightly later time.  In short, do not make date requests unless that is absolutely necessary.  We ship everybody's orders in a timely manner.

Holidays
Consider all US holidays observed therefore you may experience short delays around holiday periods.  There may be days near holidays listed where we will not process orders, for example, the day following Thanksgiving, etc.  Holidays include but are not limited to:

• January 1 - New Year's Day
• Martin Luther King Day - The third Monday in January.
• President's Day - The third Monday in February. Honors President Washington and President Lincoln.
• Easter - The First sunday after the first full moon after the first day of Spring.
• Memorial Day - The last Monday in May. Celebrates America's fallen heroes.
• July 4 - The 4th of July.
• Columbus Day - Second Monday in October
• Thanksgiving - Fourth Thursday of November
• December 25 - Christmas Day